Last updated:  5 Mar 2020

How does Tanny.io ship products?

  1. Tanny.io works with suppliers who have their own warehousing facilities.
  2. In general, orders take 5-7 business days after payment is made. 
  3. Stock-checking and delivery is provided by the supplier and facilitated using the Tanny.io platform to communicate with customers.
  4. When you receive a quotation, please note the payment period and the estimated delivery date on the quotation.
  5. Estimated delivery dates are a best estimate, and may differ according to traffic or logistics availability.
  6. Once payment has been made according to the payment period, any changes from the estimated delivery date will be communicated directly to the customer.

Special Delivery Conditions

  1. Special requirements for delivery must be communicate to the supplier.
    • Located in a shopping mall with a loading bay and strict timing.
    • Delivery to a housing area (non-commercial zone)
  1. Communication of these special requirements must be made via Tanny.io platform before the quotation is issued via our messaging system or notes when requesting for a quotation (RFQ).
  2. Suppliers reserve the right to reject orders with the following requirements
    • Multiple delivery locations
    • Delivery locations not as specified in quotations.

Free Delivery

  1. All deliveries are FREE and are available when the order has reached or exceeds MOQ.

	
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